In compliance with the provisions of the European Data Protection Regulation (GDPR) 679/2016, and the introduction of the new Organic Law on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) 3/2018, we inform you that at SEAHAVEN TRAVEL we work every day to offer you the best deals on travel and tourism products in general. To achieve this, we need to collect information from our users. If you have any questions about your privacy, you can contact us by email at info@seahaventravel.com.
BASIC DATA PROTECTION INFORMATION
Data controller | Seahaven Premium, SL |
Purpose of the treatment | Travel booking and advertising |
Legitimation of the treatment | Customer relationship management |
Recipients | Your data may be shared with some of our service providers. The company agrees to sign an agreement with them, which requires them to comply with European data privacy regulations. |
Rights | Our users have the right to access, rectify, and delete their data, as well as other rights as explained in the additional information. |
ADDITIONAL DATA PROTECTION INFORMATION
1. RESPONSIBLE
Name: Seahaven Premium, SL
NIF: B42928259
Address: C/ Tramontana, No. 32, 2nd C, 28223 Pozuelo de Alarcón (Madrid)
E-mail: info@seahaventravel.com
2. PURPOSE OF THE PROCESSING
The user data we collect is strictly necessary to carry out our travel and tourism product sales activities. In order to carry out our function, we need to collect the necessary contact information. For clarity, we inform you that this activity includes the following actions: presentation, proposal, reservation, and billing of the requested trip or tourism product.
Our users voluntarily provide us with their information by registering on our website, through our app, by phone call, or on other websites or mobile apps that host our services.
We will process your data to provide our services as a travel agency. This means we will process your data to identify you and provide you with personalized offers, to respond to your inquiries or requests, and to assist you with any needs you may have throughout our service as your travel agency.
Under no circumstances will we make automated decisions without human intervention, unless you expressly authorize it.
3. LEGITIMATION OF THE TREATMENT
Your data is processed to fulfill your request based on the consent you have given us. If you refuse to process your data, we will not be able to provide you with our service. Remember that you can always exercise your rights. You can find more information in the "Rights" section of this privacy policy.
We may also process your data to comply with a legal obligation, as well as in cases where there is a legitimate interest.
4. CONSERVATION
We will retain your data as long as we need it to provide the services or until you request your objection in accordance with the "Rights" section of this privacy policy.
5. RECIPIENTS
Your data may be shared with certain providers who provide us with website-related services and with other partners whose websites or mobile applications host our services. The company agrees to sign an agreement with them, which requires them to comply with European data privacy regulations. These providers may only use your data to provide the corresponding services. Therefore, they may not use this information for their own purposes or share it with third parties.
6. RIGHTS
– Right of access: This right allows you to know what personal data we have.
– Right of rectification: This right allows you to request the rectification of inaccurate data.
– Right to cancellation, deletion or forgetting: This right allows you to delete your data when it is no longer necessary for the purposes for which it was collected.
– Right to objectThis right allows you to object to processing when there are well-founded reasons for doing so related to your personal situation, or to object to commercial prospecting. We will stop processing your data unless the processing is based on legitimate grounds or for the exercise or defense of potential legal claims.
– Right to data portabilityThis right allows you to request the portability of your data to another data controller. This right allows you to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
You can exercise these rights by sending us your request via email to info@seahaventravel.com or by regular mail to C/ Tramontana, No. 32, 2º C, 28223 Pozuelo de Alarcón (Madrid).
In any case, you can go to the Spanish Data Protection Agency If you believe that current data protection provisions have been violated, you can find additional information on these rights on their website: www.agpd.es
The exercise of these rights is completely free of charge.
What should you present to exercise your rights?
1-Request addressed to the person responsible or in charge of your personal data
2- Photocopy of your ID or passport or other valid identification document.
3-You can also use the electronic signature instead of the DNI.
4-If you exercise them through a representative, document or electronic instrument that proves the representation.
5- Petition in which the request is specified.
6-Address for notifications, date and your signature.
7-Documents supporting your request, if necessary.
Once we receive the request, we will analyze whether all the necessary information has been provided for processing, as well as its legitimacy and relevance. If this information is not relevant or, due to the specific situation, the exercise of the requested right cannot be granted, we will notify the interested party so that they can file the corresponding complaints.
We will respond to your request within the legally established timeframes, unless we are unable to do so due to issues beyond our control. In this case, we will inform you of the reasons and the expected resolution timeframe.
**This privacy policy may be updated. We encourage you to review this privacy policy regularly. If any significant changes are made, we will notify you separately.
